Privacy Policy

Privacy Policy

Introduction

Welcome to https://mercedes-benz-collision-center.dentrepair-talk.com! We, the Mercedes Benz collision center (hereafter referred to as “we,” “us,” or “the Company”), are committed to maintaining a transparent and secure online environment for our users. This Privacy Policy explains how we collect, use, and protect your personal information in accordance with various international privacy laws, including but not limited to PIPEDA (Canada), Law 25 (Quebec), GDPR (EU), LGPD (Brazil), CCPA/CPRA (California), CPA (Colorado), UCPA (Utah), CTDPA (Connecticut), VCDPA (Virginia), POPIA (South Africa), and others.

Scope

This policy covers all aspects of our website, applications, services, and products offered at https://mercedes-benz-collision-center.dentrepair-talk.com, often referred to as the “Platform.” Please note that this Policy does not extend to third-party platforms, applications, or services linked to ours through external links. These entities have their own privacy policies governing your data, and we encourage you to review them before using such services.

Processing Activities

This Privacy Policy guides our interactions when:

  1. You use any of our applications, access our services, or sign up as an authorized user on our website.
  2. You visit our websites that reference this Privacy Policy.
  3. You engage with us through communications like newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various types of personal data to enhance your experience and provide tailored services. The categories include:

  1. Account Information: Details required to create and manage your user account on our Platform.
  2. Payment Information: Data needed for processing transactions, including payment card details and billing addresses.
  3. Financial Information: Records of financial transactions, balances, and other related financial data.
  4. Purchase Information: Items you buy from us, purchase history, and order details.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device to personalize content.
  6. Location Data: Your geographical location when using our services (with your consent).
  7. Feedback: Comments, suggestions, or reviews you provide to help us improve.
  8. Social Media Information: If you interact with us on social media platforms, we may collect data from these channels.
  9. Product Information: Details about the products you view, browse, or purchase on our site.

We gather this data through various means: user input forms, account settings, browsing activities, and automated technologies (e.g., cookies). Additionally, third-party service providers may share Personal Data with us, adhering to their privacy policies.

Cookies

We use cookies to enhance your experience on our Platform and gain insights into how users interact with our services. Cookies are small text files stored in your browser that serve various purposes:

  1. Strictly Necessary: Essential for navigating the website and using its core features.
  2. Preference: Remembering user preferences, language settings, and other customization options.
  3. Analytics: Collecting aggregated data to understand how our Platform is used, allowing us to improve it over time.

Users can manage their cookie choices through our Cookie Manager, providing control over non-essential cookies.

Retention and Deletion

We retain Personal Data for as long as necessary for the purposes collected or as required by applicable laws. Once the purpose has been fulfilled, we securely delete or anonymize the data to ensure your privacy.

Security Measures

The security of your Personal Data is paramount to us. We employ robust organizational and technical safeguards, including encryption during data transmission and at rest, to protect your information from unauthorized access, use, or disclosure. We also engage secure third-party processors to handle certain tasks on our behalf.

Children’s Privacy

We do not intentionally collect Personal Data from children under the age of 18. If you believe we have collected such data by mistake, please contact us using the details provided below, and we will take prompt action to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your Personal Data:

  • Access: Request access to the personal information we hold about you.
  • Rectification: Ask for corrections if your data is inaccurate or incomplete.
  • Erasure: Request the deletion of your data (subject to legal exceptions).
  • Restriction: Limit our use and processing of your data under certain circumstances.
  • Portability: Receive your personal data in a structured, commonly used format.
  • Objection: Object to the processing of your data for specific or all purposes.
  • Non-Discrimination: Ensure no adverse decisions are made solely based on automated processing.

To exercise these rights or have any data-related inquiries, please contact our Data Privacy Team via email at [email protected] or through written correspondence to the address provided on our website.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and we encourage you to review it periodically for any updates.

Contact Information

For privacy-related inquiries, unsubscribe requests, or if you have questions about this Policy, please reach out to us:
Email: [email protected]
Address: [Provide postal address]

We appreciate your trust in us, and we strive to make our practices transparent and responsive to your needs.